Education

Crisis communications: learn how listening and monitoring social media, spot signs, warnings, and patterns; apply triage in real time to protect...

Explore five social media loyalty strategies for crisis communications: conversation-building, crowdsourcing, value-adding, and more to boost...

Explore social media response triage for crisis communications: when to respond, listening strategies, and real-time decisions to manage incidents...

Part 4 of the Crisis Communications Series: how loyalty strategies and social engagement build social capital—ambassadors influencers and media ties...

Crisis communications: be quick, but don’t hurry. Plan a solid strategy, build social media advocates, train your crisis team, and stay ahead of...

Learn to focus with two daily lists: Focus List and Ignore List. Prioritize, minimize distractions, and manage time to drive results for busy...

CoSIDA crisis communications survey reveals gaps in college athletics social media governance, with best-practice takeaways on monitoring and crisis...

Discover 7 career survival insights: treat your career like a startup - pivot, network, seize opportunities, take intelligent risks, and stay in...

Discover how active listening on social media and text mining reveal your brand's true voice online. Key categories and five practical PR tips for...

CoSIDA on-demand CE session: work-life balance tips for athletic communications, with streaming audio, FastScripts transcript, and CoverItLive blog...

Explore crisis comms via social media: Listen, Engage, Respond. Build brand ambassadors, monitor sentiment, and pursue engagement over vanity metrics.

CoSIDA New Media/Technology invites members to take a survey on using social media in crisis communications; results aid St. Louis convention...